Business Solutions
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800 Call-KC Business Solutions
Professional. Dependable. Flexible. Efficient. Simple. Accurate.
800 Call-KC has evolved over the past two decades into an ultimate business solutions provider. Our expertise in call center and customer service naturally broadened our service offering.
Today, 800 Call-KC offers flexible hosting; call center; e-commerce; merchant processing; warehousing and product fulfillment; web design and development; and online marketing solutions. Each of these solutions can be easily integrated and customized to meet your specific requirements.
Contact Center Solutions
Streamline your organization by outsourcing your customer service needs to 800 Call-KC where our professional, qualified and courteous Customer Service Representatives handle your calls 24/7/365.
- Inbound/Outbound Contact Calls
- Secure Real-time Electronic Communication
- Live Call Transfers
- Real-time Order and Credit Card Processing
- IVR with text-to-speech order processing capabilities
- Toll Free Numbers and Vanity Numbers
- Web-based Order Taking
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Merchant Solutions
Accuracy of customer and transaction information is critical to success. We offer multiple, flexible merchant account solutions whether via internet or retail location.
- Obtain Merchant Account and/or ACH Account
- PCI DSS Level 1 Compliant
- Payment Gateway
- Payment Batching
- Automated Monthly Recurring Billing
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Warehouse & Fulfillment Solutions
We provide a full service fulfillment center offering order processing, inventory management, and product distribution. Thousands of square footage enables us to support products of all shapes, sizes, and quantities.
- Solutions for both Business to Business and Business to Consumer
- Product Fulfillment and Distribution
- Tracking, Logistics, and Returns Processing
- Direct integration to E-Commerce
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Hosting Solutions
We offer flexible hosting options for businesses of all sizes. Our facility runs 24/7, with power back up and redundant servers to ensure your website is up and running. Services include:
- Managed and Non-Managed Options
- Virtual Private Hosting, Shared Hosting, Co-location
- Certified IT Professionals
- Customized Solutions
- 24/7/365 Monitoring with remote notification
- Firewall-protected
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Web Design & Development Solutions
Our design team collaborates with the client to design or redesign a professional, functional, and effective website for your company. A properly designed site drives increased brand awareness, increased traffic, and increased revenues while capturing user interest and behavior. Our services include:
- New design or site redesign with search engine-friendly optimization techniques
- Custom-build that combines design elements with other product solutions
- Work with all web design languages (HTML, ASP, PHP, etc.)
- W3C-validated HTML and CSS code
- Database management
- Custom programming applications tailored to customers' needs
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E-Commerce Solutions
Our unique offering fulfills all three ecommerce functions; shopping cart, secure checkout, and a payment gateway. Combined with hosting, we eliminate need for purchasing servers and software.
- Customized Shopping Cart and Contact Management System
- Merchant Account and Payment Gateway Provider
- Secure Checkout
- Customer Integration API integrates third party software applications to our payment gateway
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Internet Marketing Solutions
Our expertise extends beyond the back-end processes to include driving brand awareness, traffic, and conversions to your website. Achieving profitable revenue growth for our customers is the goal.
- Search Engine Optimization
- Paid Search/Comparison Shopping Engine Management
- Social Media Marketing
- Email and Affiliate Marketing
