Business Solutions
Get a Quote Now
Contact Center Solutions
Streamline your organization by outsourcing your customer service needs to 800 Call-KC where our professional, qualified and courteous Customer Service Representatives handle your calls 24/7/365.
800 Call-KC reinvests time and money in the technology and the training of our Customer Service Representatives to handle all of the customer service functions your organization may require. Choose one service right now, and then add on other services as your organization needs the additional support.
Services Details
- Secure Real-Time Electronic Communication; email, fax, text, pager
- Live Transfer
- Inbound / Outbound Contact Calls
- Order and Credit Card Processing
- Emergency Response
- Toll Free Numbers
- Vanity Numbers
- Web Based Order Taking
- Interactive Voice Response (IVR)
The flow of information does not end when the call or contact concludes. 800 Call-KC offers several levels of information reporting. You decide on your preferred delivery format and frequency.
- Sales Lead Database Reports
- Call Volume Reports
- Ad Campaign Analysis Reports
- Custom or Ad Hoc Reports
800 Call-KC handles calls for product and service offerings advertised on network and cable television, radio, newspapers, direct mailings and the Internet. With dependable people and technology, 800 Call-KC delivers direct response support that our clients can count on during low to high call volume periods.
More Information
If you would like more information on 800 Call-KC's Contact Center Solutions please contact your 800 Call-KC representative at 816-231-4321 or email sales@call-kc.com.
